Malicious E-mail on Maybank ATM Machine Being Circulated

It has come to Maybank’s knowledge that some members of the public are still receiving e-mails which were first circulated in 2001 on allegations of faulty Maybank ATMs. The e-mail alleges that when a customer enters the right PIN number, a message displays "invalid pin number" and a second attempt would prompt the customer to call a particular number. The e-mail warns that if a customer calls the number (which the email does not provide), the customer will lose the money in his/her account. Maybank had issued a press statement in 2001 informing customers of this e-mail which is untrue. (http://www.maybank2u.com.my/corporate/press_release/ 040701.shtml)

Maybank takes a serious view of such malicious e-mails and advises anyone receiving it not to circulate it. Maybank would not hesitate to take the necessary action against any person(s) who generate or propagate such mischievous and malicious allegations.

Maybank would like to emphasise that all ATMs have stringent security measures and if an ATM cardholder incorrectly enters his/her PIN number three times, the ATM access will be deactivated for security reasons. Customers are always encouraged to contact Maybank Customer Care Centre at Tel 1300 88 6688 for any assistance concerning our ATM services.

21 July 2006

:: click here for the original copy of this statement ::

Wonder how that Malicious E-Mail looks like? Here it is.

Whoever has the Maybank account number with ATM card, please be careful when withdrawing money through ATM machine,

1. For the first time when you enter the right pin number, a message "invalid pin number" pops up.

2. Then, when you enter your pin number for the second time, a message "invalid pin number,please call this number "xxx-xxxx"
pops up.

3. If you call this number, you will lose all your money.

NOTE : if you encounter the above matter, please DO NOT call the number. One of my friends just lost RM 700.00 on last Sunday and Maybank checked his last transaction was on that day itself even though he did not withdraw any money. Please forward this to your friends.

Best Regards,
Normah Zakaria
Credit Risk Management
Level 29, East Wing
Menara Maybank
Tel : 03-20708833

Therefore, if any of you receive this kind of message from one of your "forward email friend", kindly remind them the above link for they to know that it is untrue. And most important thing is, do not circulate this email by forward it to anyone.